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Terms and Conditions

Payment Method

We accept Online Banking and FPX Payment Gateway.


Order Confirmation

ONLY when payment is made, order is considered confirm.

If you are using Online Banking, pls upload your online slip once payment is made.

Order confirmation email will be sent to your inbox after the order has been successfully placed.

For FPX Payment, your payment is directed to Shopline in the first place will then later transfer to us. 


Order Delivery

All orders will send out within 3 working days upon confirmation of payment.

POS Laju is our appointed delivery agent. Delivery is carried out during working hours, please expect that good will be delivered within 3 to 10 working days after the goods have been picked up by POS Laju.

For Kuching and Samarahan areas, we do provide Home Delivery service during working hours, please expect that goods will be delivered within 1 to 3 working days after your payment confirmed.

For West Malaysian and Sabahan, please visit us @ https://shopee.com.my/multiplypaper.my for delivery conveniences. 

 

Delivery Charges

Within Sarawak delivery charges are RM6.00 for first 3kg and subsequently  will charge extra RM1.50/kg.

For West Malaysian and Sabahan, please visit us @ https://shopee.com.my/multiplypaper.my.


Return Policy 

Once payment is made, it is not refundable however exchange will be considered if goods delivered is damaged or incorrect.

The Exchange of goods are accepted strictly base on purchase via MultiplyPaper.com ONLY.

Goods that were purchased from other retail stores cannot be exchanged from MulitplyPaper.com.

For the request of exchange, you may email to Multiplypaper.com@gmail.com within 3 working days after receiving of goods to notify us about the conditions of goods.

Once we receive your email about the exchanging request, we will reply you as soon as possible within the next 3 working days.